Privacy & Security

Ad88's Privacy Policy — How Safe Is Your Data with Us

Ad88 takes your personal information extremely seriously. This policy explains what data we collect, why we collect it, and how we keep it secure.

Updated: January 2026
Version: 2.4
SSL Secured
GDPR Compliant
How We Protect Your Data

A summary of the technology and policies used to protect your personal information at ad88

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256-bit SSL Encryption

Every transaction and piece of personal information is protected by bank-grade 256-bit SSL encryption. No one can intercept your data in transit.

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Sale to Third Parties Prohibited

Ad88 never sells your information to advertising companies or third parties. Your data is used solely for ad88's own internal purposes.

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Secure Servers

All data is stored on firewall-protected servers. Multi-layer security systems are always active to prevent unauthorized access.

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Right to Data Deletion

You may request deletion of your personal data at any time. Unless we are legally required to retain it, the data will be removed within 30 days.

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Transparent Data Usage

Ad88 clearly states what data is collected and why. No unnecessary information is gathered.

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Immediate Data Breach Alerts

In the event of a security breach, ad88 commits to notifying affected members within 72 hours.

About This Policy

This Privacy Policy applies to all ad88 services — website, mobile app, and any digital channel. By using our services, you consent to this policy.

1 Introduction & Purpose

ad88 Among online gaming platforms in Bangladesh, we are the most committed to privacy protection. We understand that when a member shares their name, phone number, or payment details with us, they are placing their trust in us. Honoring that trust is not just a legal obligation — it is our ethical responsibility.

This Privacy Policy will clearly tell you:

  • What types of information we collect.
  • What that data is used for.
  • Under what circumstances data may be shared with third parties.
  • What measures we take to protect your data.
  • What rights you have over your own data.

Continued use of ad88 constitutes your acceptance of the terms of this policy.

2 What Data We Collect

Ad88 collects information through three channels — directly from you, automatically as you use the platform, and from third parties.

Directly Collected Information

Identity Information
Name, date of birth, gender, nationality
Contact Information
Mobile number, email address
Payment Information
Mobile banking number, bank details
Identity Document
NID, Passport (for KYC)
Account Information
Username, encrypted password
Support Records
Live Chat & Support Ticket History

Automatically Collected Information

  • IP address, browser type and version.
  • Device type and operating system.
  • Login and logout times on the platform.
  • Gaming history, bet amounts, and results.
  • Payment transaction history.
Information We Do Not Collect

Ad88 never stores your password in plain text. Passwords are always kept as encrypted hashes.

3 Purpose of Data Usage

Ad88 uses collected data exclusively for the following specific purposes:

Service Delivery

  • Creating, verifying, and managing accounts.
  • Processing deposits and withdrawals.
  • Storing gaming history and account balance.
  • Providing bonuses and promotions.

Security & Legal Compliance

  • Preventing fraud and money laundering.
  • Preventing minors from accessing the platform.
  • Fulfilling lawful requests from legal authorities.
  • Detecting multiple accounts.

Platform Development

  • Analyzing and improving user experience.
  • Identifying and resolving technical issues.
  • New features and game roadmap.

4 Data Sharing & Disclosure

Ad88 does not sell your information. However, it may be shared in the following limited circumstances:

  • Payment processor: Necessary information is shared with mobile banking and payment gateway operators to process your transactions.
  • Legal Authorities: We may be required to provide data to the relevant authorities in cases of court orders or lawful investigations.
  • Business partners: Only game-related information necessary for gameplay is shared with game providers.
  • Company Restructuring: In the event of a merger or acquisition, data may be transferred to the new entity.
Our Commitment

When sharing any information, only the minimum data necessary is provided — never your full profile.

5 Data Protection Measures

Ad88 employs multiple layers of technical measures to protect your data:

Security Capability Assessment
Encryption Strength98%
Firewall Protection96%
Data Isolation95%
Access Control99%
  • All data transmissions are encrypted using TLS 1.3 protocol.
  • Servers are protected by multi-layer firewalls and intrusion detection systems.
  • Payment information is stored in compliance with Payment Card Industry (PCI-DSS) standards.
  • Staff access to data is restricted and all access is logged.
  • Regular third-party penetration testing is conducted.

Please keep in mind — transmitting information over the internet always carries some inherent risk. It is equally important that you use a strong password and connect only through secure networks.

6 Cookie Policy

The ad88 website and app use cookies and similar technologies. Cookies are small text files stored on your device.

Optional cookies can be disabled from your browser settings, though doing so may cause some features to not work properly.

7 Your Data Rights

As an ad88 member, you have the following rights over your own data:

Right of Access

You may request a copy of the information we hold about you at any time.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data unless we are required to retain it by law.

Right to Restriction of Processing

In specific circumstances, you may request that processing of your data be suspended.

Right to Data Portability

The ability to export your data in a machine-readable format.

Right to Object

You have the right to object to certain processing of your data.

To exercise these rights, please contact our support team. Most requests are processed within 30 days.

8 Protection of Minors' Data

Ad88 does not knowingly collect any information from minors (under 18). Age is verified at the time of registration.

If a parent or guardian becomes aware that a minor's information has been submitted to us, please contact us immediately. We will delete that information as quickly as possible.

9 Data Retention Period

Ad88 does not retain any data beyond what is necessary. General guidelines:

  • Account Information: For the duration the account is active and up to 5 years after closure.
  • Financial Transaction Records: Up to 7 years where required by legal obligation.
  • Gaming history: 2 years after account closure.
  • Support Records: 1 year after resolution.
  • Log File: Up to 90 days.

Once the retention period expires, data is securely deleted or anonymized.

10 Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact our data protection team:

Live Chat Support — 24/7
Response Time: 24–48 hours

We take all privacy-related complaints seriously. ad88 complies with GDPR and applicable international data protection laws.

Privacy FAQ

No, not at all. ad88 never knows your mobile banking PIN or password, and there is no reason for us to. Only your account number is used during payment processing. Never share your mobile banking password with anyone.

No. Your gaming history is entirely private. Only you and authorized ad88 staff (when necessary) can access it. No third party will ever receive this information.

Most data will be deleted. However, due to legal obligations, financial transaction records must be retained for up to 7 years. These records will only be disclosed in response to a valid request from a government authority.

If a security breach occurs and your information may have been compromised, ad88 will notify you within 72 hours. Change your password immediately and review your account activity.
Your Data Is Secure

Start Betting Safely on ad88

Your privacy is our top priority. Register with confidence and start playing today.

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